World Of Risk: Next Generation Strategy
For A Volatile Era
By Mark Haynes Daniell
(Source: The Asian Wall Street Journal)
The painful Asian crises of the late 1990s demonstrated the human
and economic costs of tolerating risk laden "gaps in the global
architecture". These same crises, however, can also point the way
forward to a better model of global strategy in the widest sense
of the term.
Properly understood and acted upon, common patterns in crises over
the last few years in the Asian economy, the environment, disease
and crime can lead to an improved approach to the management of
societal risk and challenge. The learning from recent Asia crises,
coupled with our best model of global strategy, can begin to fill
gaps in the global architecture and support far better management
of global affairs in the future.
These better strategies can be most fully realised if the business
community engages more actively in the process of designing and
executing global strategies -- dedicating more thought, resource
and personal commitment to a programme of positive global change.
A Recurring Pattern
The insights for an improved model of global strategy begin with
an understanding of a new and recurring pattern of crisis that has
unfolded across Asia in recent years. A local problem surfaces --
collapse of the Thai baht, for example -- which rapidly becomes
a greater crisis, spread by new global systems of information, distribution
and delivery. These newly globalised problems are not limited to
the economy and capital markets. A similar pattern can be seen in
the spread of AIDS, the reoccurrence of the haze, widespread deforestation
and other environmental disasters and the growth of organised transnational
crime.
One common characteristic of this new pattern of dangerous globalisation
was eloquently captured in the phrase "there are no more firewalls
in the world economy". Unfortunately, a second characteristic can
be captured by extending the metaphor, for there were also no smoke
sensors, no fire alarms and, ultimately, no firemen capable of putting
out the fires, literal or figurative.
Gaps In the Global Architecture
The inability to respond effectively in this world of complex and
escalating risk can be traced to the three weaknesses which lie
at the heart of President Clinton's famous observation that there
are 'gaps in the global architecture':
- The nation state is too small and often too isolated to address
these new global risks and crises
- Intranational forums such as ASEAN are too weak to create and
implement bold response packages, and are often lowest common
denominator organisations, catering to the narrow individual interests
of each of its member states
- International institutions are often underfunded, hampered by
restrictive charters and may too frequently apply yesterday's
solutions to today's problems
In four recent Asian crises, the resulting human and economic cost
of tolerating these gaps was painfully clear. The economic crisis
spread rapidly, with the IMF unable to design and implement a compelling
vision of response across the region. In the environmental crises
precipitated by the Haze in Singapore and more recent wave of pollution
in Hong Kong, air quality indices reached all time lows and health
warnings were sounded on a daily basis. However, there was no institution
or initiative at all capable of addressing the transnational sources
or the consequent health care costs of the recurring environmental
disasters. AIDS and drug resistant TB spread rapidly across most
Asian countries, unmonitored, undermanaged and unchecked. Illegal
drugs continue to flow out of the Golden Triangle at an accelerating
rate into the consuming markets of the world.
These unacceptable states of affairs have become, over time, adopted
as an inevitable norm. Unfortunately, we can no longer afford to
tolerate these low levels of societal "satisfactory underperformance"
and need now to address manageable risks before they become unmanageable
catastrophes.
A Volatile Era
A new level of collective instability has emerged from the increasing
scale of potential harm which can result within any one particular
global system, for example within the global capital markets, the
cyberworld or the international trading economy. An even greater
source of volatility comes from the intersection and interaction
of complex systems -- for example the global capital world, the
Internet and global criminal system. In these new points of interaction,
risk and potential harm compound at a geometric rate, creating a
situation where a small event can have large, unexpected and painful
consequences across nations, can span regions or even now reach
all corners of the world.
A Very Modern Model
In each major area of societal challenge, the application of a
more thoughtful, and more modern, model of strategy could yield
far better results. We already have, in our collective intellectual
capital, a better model to manage transnational systems -- reducing
risk and capturing opportunities on a far more effective basis.
The challenge is now one of application and leadership.
The sooner we apply that model the better. The costs of application
would be lower and the benefits greater. If we wait until risk ripens
into catastrophe it will be too late to avoid much of the resulting
human suffering and economic harm.
The key elements of an improved model of global strategy -- called
Next Generation Strategy in the business world -- provide a more
effective approach to all applications of transnational strategy.
It contains all of the elements of a better understanding of dynamic
global systems, risk and opportunity; it employs a more thoughtful
organisational approach using task forces, network models and fast
response capabilities; it is driven by an effective use of advanced
technologies; it establishes a clear set of priorities, resource
allocations and performance measures and it is characterised by
a whole new array of creative alliances. In all cases, this new
model is driven by a coherent and aspirational vision tied to fully
aligned implementation plans. Next Generation Strategies are also
put in place through a more inspirational model of leadership which
reaches individuals at a deeper level, giving them a more transcendent
sense of purpose, value and meaning in the collective enterprise.
Realised Results
Achievement of improved results through the application of a better
approach to strategy and leadership is not purely theoretical. Using
a more effective approach which combined public and private resources
in a fully aligned effort, CFC usage plummeted 85% in five years
as the ozone layer thinned and holes in the protective atmosphere
loomed over Antarctica, Australia and the USA. Vehicle emissions
in the USA have been driven down significantly. Sulphur dioxide
emissions from fossil fuel burning are down over 50% in the past
20 years in the USA and Europe. Paper and steel recycling are on
a long-term secular increase. Many fatal diseases have been effectively
contained and some could even be eradicated totally within five
years.
A number of recent private sector initiatives, most notably, the
GAVI global vaccination programme, funded primarily by a $750 million
gift from Bill and Melinda Gates, are examples of the full application
of this new set of Next Generation business principles to areas
outside the purely commercial.
These results prove that global strategies, more effectively directed
and motivated, can link public and private sector actions, creating
a more powerful approach to master risk and achieve acceptable levels
of collective performance.
Why Business Leaders Should Care
Action to support an expanded notion of corporate responsibility
and engagement in societal initiatives like GAVI is in the enlightened
self-interest of all modern business leaders. The larger societal
and economic risks, left unmanaged, will have a significant negative
impact on future business performance:
Costs will be higher through increased health care costs, more
expensive scarce resources, rising security expenses, more frequent
business interruption and a growing tax burden as the state is forced
to spend more in each area of risk management and response to avoidable
catastrophe;
Revenues will be lower and growth prospects dimmer in many developing
nations. These countries, which have provided much of past MNC expectation
of volume growth, all face diminished economic prospects due to
expanding populations, poverty, recurring patterns of disease and
spiralling environmental, crime and health care burdens;
The most talented individuals will select alternative employment.
More and more, shareholder value is created by executing successful
strategies in the new economic order. These strategies are driven
by a whole new generation of individuals motivated by personal engagement
rather than outdated notions of paternalistic employment. Personal
lifestyle, the nature of the enterprise, personal relationships,
new networks and technological challenges often outweigh old job
selection factors of salary, title and security. There are too many
attractive opportunities with extraordinary salaries to distinguish
one high level package versus another. Titles are often meaningless.
No rational member of the I-generation values a promise of lifetime
job security.
With the clarifying potential of "triple bottom line accounting",
which takes into account community and environmental impact as well
as financial performance, companies can set out a broader and more
engaging purpose for their enterprise which will be in the long
term best interest of all of its stakeholders -- employees, customers,
suppliers and shareholders alike. Enterprises that demonstrate this
sensitivity to personal lifestyle, community influence and environmental
impact will operate in a more positive environment and will have
a greater ability to attract, retain and motivate the best of a
small pool of talented leaders in the new economy space.
The Greatest Risk
Perhaps the greatest risk of all may be to compartmentalise our
own best knowledge and fail to bring to bear the most relevant source
of learning on a timely basis to address the greatest challenges
we face.
Given that we already have a model of global strategy that can
lead to better results in areas of greatest societal risk, the challenge
is now one of leadership and application. But are our leaders capable
of engaging us in an effort to prevent catastrophe through effective
risk management or only to respond to costly disasters once potential
risk has become real world catastrophe?
Through the application of our best strategic knowledge, through
individual commitment and effective collective action, we can aspire
to achieving higher standards in areas of societal as well as economic
performance. With clearer visions, greater aspirations and more
effective leadership, we can indeed make this a better world for
the next generation.